Where do things stick between your teams? Staff tell of moments of working across team lines and interpret them themselves with SenseMaker. The map shows where the hand-offs work and where they jam.
A fit when
“Every team works well on its own; it is working together that sticks.”
Afterwards you see at which hand-offs working together sticks, and why.
Within a team, things often go well. The trouble lies in between: at hand-offs, in shared responsibilities, in the question of whom to even ask in the other team.
The Silo Map is internal: your people tell what working across team lines looks like day to day.
How it works
We agree the question on a call and design a short SenseMaker collection around it. Staff tell of a moment when they dealt with another team, and interpret it themselves on a few simple scales. The patterns across many stories show which hand-offs hold and which do not.
What you get
- A map of the hand-offs between your teams: where it flows, where it jams
- How working together is experienced from both sides
- The stories behind every pattern
- A handful of small nudges for the places that jam