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Decision Check

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Why do decisions take so long? Staff tell how a decision got made or got stuck, and interpret it themselves with SenseMaker. The patterns show where decisions stall and what stalls them.

A fit when

“Decisions take forever, and nobody knows why.”

Afterwards you know where decisions get stuck in your organisation, and on what.

On paper it is clear who decides what. In practice, decisions travel through rounds of meetings, wait on someone, or get quietly reopened. From the outside, all you see is that it takes a long time.

The Decision Check is internal: your people tell how decisions actually get made in your organisation.

How it works

We agree the question on a call and design a short SenseMaker collection around it. Staff tell of a decision they lived through, quick or slow, and interpret it themselves on a few simple scales. The patterns across many stories show where decisions flow and where they do not.

What you get

  • The patterns: where decisions flow and where they get stuck
  • What they get stuck on, in the words of those waiting
  • The stories behind every pattern
  • A handful of small nudges to try